Orders and Shipping Policy

Processing Orders

We process your orders during our regular store business hours, 9:00 AM to 5:00 PM, central time (U.S.), Monday through Thursday, except for U.S. national holidays.  We strive to ship your order within two working days.

Shipping and Handling

To keep your costs down, we use the United States Postal Service (U.S.P.S.) as our shipping carrier.  We use several of their domestic (U.S.) and international shipping methods. In addition to shipping, we charge a $4.00 handling fee to process each order.  However, since we are nonprofit, we do not charge sales tax.

Delivery Times

Domestic orders should usually be received within seven days after we ship them, unless expedited service is requested.  International orders must be shipped by priority or other expedited mailing methods. They should usually be received within three weeks.

ALERT: As a result of the ongoing COVID-19 emergency, certain packages may take longer than usual to arrive. Priority Mail Express overnight service is unaffected. Learn More

ALERT: USPS can no longer accept or deliver international mail to several countries due to COVID-19 service impacts. See all countries with temporary service and guaranteed-delivery suspensions. Read More